What if I am behind a firewall?
(There are three to work around this issue)
If you or your company has a firewall, please contact your system administrator or the person administrating the firewall. Inform them that FirstClass responds on Port 510.
or
You can change the default port that the FirstClass Client uses to connect to our FirstClass Server.
1. At the Logon Window, click the Setup button.
2. In the new window that opens, click on the Configure button.
3. In the next window, click in the Port number field and type in 443.

4. Click Save on all your open windows until you reach the login window.
or
If your company is running a proxy server, you can configure your client to use it.
1. At the Logon Window, click the Setup button.
2. In the new window that opens, click on the Configure button.
3. In the next window, fill in the IP address of your networks proxy server.
(If you don't know the IP address ask your network administrator)
4. Click Save on all your open windows until you reach the login window.
|